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1. Do you take my insurance?
We don’t directly accept insurance as payment. We are an out of network provider, which means we are not in contract with any insurance companies. If you have out of network benefits you may be eligible to receive reimbursement for the services we provide (Please see question 3 with assistance in finding out your benefits)
2. Why do you choose to not participate in any insurance plans?
We don’t work for insurance companies; we work for you, the patient!
The low reimbursement rates and high costs of operation in NY forces In-network providers of physical therapy to adopt a factory approach to treatment: patient overcrowding, care delivered by non medical personal, and unsupervised exercise with very limited attention from a physical therapist.
At RPA, we are proud to offer high levels of care customized to your goals and needs. Embracing the 1:1 model of care, we schedule all visits exclusively with a licensed doctor of physical therapy. We know that quality care delivered in a thoughtful and attentive manner will get you better faster and with less frequency/volume of visits. As an out-of-network provider, we are choosing to see one patient at a time, allowing pain relief while addressing the imbalances, weaknesses and dysfunction that is the likely cause for the pain in the first place
3. How can I find out if I have out of network insurance benefits?
4. Why are you different than other PT clinics?
Your goals dictate our care. We are completely satisfied when you are back to doing the activities that make you feel alive.
5. Can I use my HSA or flexible saving account?
Yes! We accept all forms of payment including cash, check, credit card along with your HSA accounts
6. Do I need a prescription before I come to see you?
No, NY state allows a physical therapist to treat patients without a prescription for 10 visits or 30 days, whichever comes first.